COMMUNITY RIDE
TERMS OF USE FOR PASSENGERS
Welcome to the CommunityRide App! These Terms of Use ("Terms") govern your access to and use of the CommunityRide mobile application and services provided by CommunityRide, a private limited company, and incorporated under the laws of the Federal Republic of Nigeria, with registration number RC 7346647, having its principal place of business at 7, Oredola Oloto Street, Ajao Estate, Isolo, Lagos State, Nigeria ("Company," "we," "us," or "our"). By accessing or using the CommunityRide App, you agree to these Terms. Please read them carefully.
ACCEPTANCE OF TERMS
- By accessing or using the CommunityRide App, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with these Terms, you may not use the CommunityRide App.
- Additional terms may apply to CommunityRide Services, events, promotions or activities and these additional terms will be disclosed to you in respect of the additional CommunityRide Services. Any additional terms or guidelines shall be deemed to form part of these General Terms and Conditions and where there is conflict between these General Terms and Conditions and any CommunityRide Services specific terms, the terms related to the specific CommunityRide Services shall prevail.
USE OF THE COMMUNITYRIDE APP
- CommunityRide provides an information society service and does not provide transport services. Transport services are provided by drivers under a contract (with you) for the carriage of passengers. Drivers provide transport services on an independent basis (either in person or via a company) as economic and professional service providers. Disputes arising from consumer rights, legal obligations or from law applicable to the provision of transport services will be resolved between the passengers and drivers. Data regarding the drivers and their transport service is available in the CommunityRide app and receipts for journeys are sent to the email address listed in passenger's profile.
- When using the CommunityRide app, you can choose whether to accept payment for a particular ride or transport them for free to earn CommunityRide Points. Charges will be inclusive of applicable taxes where required by law. Charges may include other applicable fees, tolls, and/or surcharges including a booking fee, municipal tolls, airport surcharges or processing fees for split payments.
- During the installation of CommunityRide app, passenger's mobile number is linked to the respective CommunityRide user account and added to our database. If you are no longer using your mobile number, you must notify CommunityRide within 14 days so we can delete your account data. If you do not notify us about any change to your number, your mobile operator can might the same mobile number to a next person and when using CommunityRide app, this new person can see your data.
- Eligibility: You must be at least 18 years old to use the CommunityRide App. By using the app, you represent and warrant that you are at least 18 years old.
- Registration: To access certain features of the CommunityRide App, you may need to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
- User Conduct: You agree not to use the CommunityRide App for any unlawful purpose or in any way that violates these Terms. You also agree not to:
Use the app in any manner that could interfere with, disrupt, negatively affect, or inhibit other users from fully enjoying the app;
Use the app to transmit any viruses, malware, or other malicious code;
Use the app to violate the privacy rights of others;
Use the app to engage in any fraudulent, abusive, or otherwise inappropriate behavior.
- Termination: We reserve the right to suspend or terminate your access to the CommunityRide App at any time for any reason, without notice or liability to you.
LICENSE TO USE COMMUNITYRIDE APP
- As long as you comply with these General Terms and Conditions, we agree to grant you a royalty free, revocable, non-exclusive, right to access and use the CommunityRide app in accordance with these General Terms and Conditions, the Privacy Notice and the applicable app-store terms. You may not transfer or sub-license this right to use the CommunityRide app. In the event that your right to use CommunityRide app is cancelled, the corresponding non-exclusive license will also be cancelled.
INTELLECTUAL PROPERTY
- The CommunityRide App and all content, features, and functionality thereof are owned by the Company or its licensors and are protected by copyright, trademark, and other intellectual property laws.
DISCLAIMER OF WARRANTIES
- THE COMMUNITYRIDE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT.
LIMITATION OF LIABILITY
- IN NO EVENT SHALL THE COMPANY OR ITS AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF THE COMMUNITYRIDE APP.
- 6.1 As the CommunityRide app is an information society service (a means of communication) between passengers and drivers, we cannot guarantee or take any responsibility for the quality or the absence of defects in the provision of transport services. As the usage of CommunityRide app for requesting transport services depends on the behaviour of the drivers, CommunityRide does not guarantee that you will always have offers available for the provision of the transport services.
- 6.2 The CommunityRide app does not offer or broker transport services for passengers. It is also not a transport agency service for finding passengers for transport providers. The CommunityRide app is used as the means for organising the provision of transport services.
- 6.3 The consumer's right of refund is not applied to CommunityRide app orders. Requesting a refund from the transport service does not withdraw you from the agreement in the course of which the provision of the transport service was ordered.
- 6.4 The CommunityRide app is provided on an "as is" and "as available" basis. CommunityRide does not represent, warrant or guarantee that access to CommunityRide app will be uninterrupted or error free. In case of any faults in the software, we will endeavour to correct them as soon as possible, but please keep in mind that the functioning of the app may be restricted due to occasional technical errors and we are not able to guarantee that the app will function at all times, for example a public emergency may result in a service interruption.
- 6.5 CommunityRide, its representatives, directors and employees are not liable for any loss or damage that you may incur as a result of using CommunityRide app or relying on, the journey contracted for through the CommunityRide app, including but not limited to: any direct or indirect property damage or monetary loss; loss of profit; loss of business, contracts, contacts, goodwill, reputation and any loss that may arise from interruption of the business; loss or inaccuracy of data; and any other type of loss or damage.
- 6.6 The financial liability of CommunityRide in connection with breach of the contract will be limited to 500 euros. You will have the right to claim for damages only if CommunityRide has deliberately violated the contract. CommunityRide will not be liable for the actions or inactions of the driver and will not be liable for damages that the driver causes to the passengers.
- 6.7 You agree to fully indemnify and hold CommunityRide, their affiliate companies, representatives, employees and directors harmless from any claims or losses (including liabilities, damages, costs and expenses of any nature) that they suffer as a result of your use of the CommunityRide app (including the journeys you obtain through your use of the CommunityRide app).
- 6.8 CommunityRide may immediately end your use of the CommunityRide app if you breach these General Terms and Conditions or we consider it necessary to protect the integrity of CommunityRide or the safety of drivers.
GOVERNING LAW
- These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law principles. If any provision of the General Terms is held to be unenforceable, the parties will substitute for the affected provision an enforceable provision that approximates the intent and economic effect of the affected provision.
CHANGES TO TERMS
- We reserve the right to modify or update these Terms at any time, and such changes will be effective immediately upon posting to the CommunityRide App. Your continued use of the app after any such changes constitutes your acceptance of the revised Terms.
TERMS OF USE FOR DRIVERS
Welcome to the CommunityRide App! These Terms of Use ("Terms") govern your access to and use of the CommunityRide mobile application and services provided by CommunityRide, a private limited company, and incorporated under the laws of the Federal Republic of Nigeria, with registration number RC 7346647, having its principal place of business at 7, Oredola Oloto Street, Ajao Estate, Isolo, Lagos State, Nigeria ("Company," "we," "us," or "our"). By accessing or using the CommunityRide App, you agree to these Terms. Please read them carefully.
ACCEPTANCE OF TERMS
- By accessing or using the CommunityRide App, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with these Terms, you may not use the CommunityRide App.
- Additional terms may apply to CommunityRide Services, events, promotions or activities and these additional terms will be disclosed to you in respect of the additional CommunityRide Services. Any additional terms or guidelines shall be deemed to form part of these General Terms and Conditions and where there is conflict between these General Terms and Conditions and any CommunityRide Services specific terms, the terms related to the specific CommunityRide Services shall prevail.
USE OF THE COMMUNITYRIDE APP
- CommunityRide provides an information society service and does not provide transport services. Transport services are provided by drivers under a contract (with you) for the carriage of passengers. Drivers provide transport services on an independent basis (either in person or via a company) as economic and professional service providers. Disputes arising from consumer rights, legal obligations or from law applicable to the provision of transport services will be resolved between the passengers and drivers. Data regarding the drivers and their transport service is available in the CommunityRide app and receipts for journeys are sent to the email address listed in passenger's profile.
- When using the CommunityRide app, you can choose whether to accept payment for a particular ride or transport them for free to earn CommunityRide Points. Charges will be inclusive of applicable taxes where required by law. Charges may include other applicable fees, tolls, and/or surcharges including a booking fee, municipal tolls, airport surcharges or processing fees for split payments.
- During the installation of CommunityRide app, passenger's mobile number is linked to the respective CommunityRide user account and added to our database. If you are no longer using your mobile number, you must notify CommunityRide within 14 days so we can delete your account data. If you do not notify us about any change to your number, your mobile operator can might the same mobile number to a next person and when using CommunityRide app, this new person can see your data.
- Eligibility: You must be at least 18 years old to use the CommunityRide App. By using the app, you represent and warrant that you are at least 18 years old.
- Registration: To access certain features of the CommunityRide App, you may need to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
- User Conduct: You agree not to use the CommunityRide App for any unlawful purpose or in any way that violates these Terms. You also agree not to:
Use the app in any manner that could interfere with, disrupt, negatively affect, or inhibit other users from fully enjoying the app;
Use the app to transmit any viruses, malware, or other malicious code;
Use the app to violate the privacy rights of others;
Use the app to engage in any fraudulent, abusive, or otherwise inappropriate behavior.
- Termination: We reserve the right to suspend or terminate your access to the CommunityRide App at any time for any reason, without notice or liability to you.
LICENSE TO USE COMMUNITYRIDE APP
- As long as you comply with these General Terms and Conditions, we agree to grant you a royalty free, revocable, non-exclusive, right to access and use the CommunityRide app in accordance with these General Terms and Conditions, the Privacy Notice and the applicable app-store terms. You may not transfer or sub-license this right to use the CommunityRide app. In the event that your right to use CommunityRide app is cancelled, the corresponding non-exclusive license will also be cancelled.
INTELLECTUAL PROPERTY
- The CommunityRide App and all content, features, and functionality thereof are owned by the Company or its licensors and are protected by copyright, trademark, and other intellectual property laws.
DISCLAIMER OF WARRANTIES
- THE COMMUNITYRIDE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT.
LIMITATION OF LIABILITY
- IN NO EVENT SHALL THE COMPANY OR ITS AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF THE COMMUNITYRIDE APP.
- 6.1 As the CommunityRide app is an information society service (a means of communication) between passengers and drivers, we cannot guarantee or take any responsibility for the quality or the absence of defects in the provision of transport services. As the usage of CommunityRide app for requesting transport services depends on the behaviour of the drivers, CommunityRide does not guarantee that you will always have offers available for the provision of the transport services.
- 6.2 The CommunityRide app does not offer or broker transport services for passengers. It is also not a transport agency service for finding passengers for transport providers. The CommunityRide app is used as the means for organising the provision of transport services.
- 6.3 The consumer's right of refund is not applied to CommunityRide app orders. Requesting a refund from the transport service does not withdraw you from the agreement in the course of which the provision of the transport service was ordered.
- 6.4 The CommunityRide app is provided on an "as is" and "as available" basis. CommunityRide does not represent, warrant or guarantee that access to CommunityRide app will be uninterrupted or error free. In case of any faults in the software, we will endeavour to correct them as soon as possible, but please keep in mind that the functioning of the app may be restricted due to occasional technical errors and we are not able to guarantee that the app will function at all times, for example a public emergency may result in a service interruption.
- 6.5 CommunityRide, its representatives, directors and employees are not liable for any loss or damage that you may incur as a result of using CommunityRide app or relying on, the journey contracted for through the CommunityRide app, including but not limited to: any direct or indirect property damage or monetary loss; loss of profit; loss of business, contracts, contacts, goodwill, reputation and any loss that may arise from interruption of the business; loss or inaccuracy of data; and any other type of loss or damage.
- 6.6 The financial liability of CommunityRide in connection with breach of the contract will be limited to 500 euros. You will have the right to claim for damages only if CommunityRide has deliberately violated the contract. CommunityRide will not be liable for the actions or inactions of the driver and will not be liable for damages that the driver causes to the passengers.
- 6.7 You agree to fully indemnify and hold CommunityRide, their affiliate companies, representatives, employees and directors harmless from any claims or losses (including liabilities, damages, costs and expenses of any nature) that they suffer as a result of your use of the CommunityRide app (including the journeys you obtain through your use of the CommunityRide app).
- 6.8 CommunityRide may immediately end your use of the CommunityRide app if you breach these General Terms and Conditions or we consider it necessary to protect the integrity of CommunityRide or the safety of drivers.
GOVERNING LAW
- These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law principles. If any provision of the General Terms is held to be unenforceable, the parties will substitute for the affected provision an enforceable provision that approximates the intent and economic effect of the affected provision.
CHANGES TO TERMS
- We reserve the right to modify or update these Terms at any time, and such changes will be effective immediately upon posting to the CommunityRide App. Your continued use of the app after any such changes constitutes your acceptance of the revised Terms.
Date of entry into force: 01/NOVEMBER/2024