- Our Privacy Policy explains how we collect, use, and disclose information about you when you access or use the CommunityRide App. Please read this policy carefully to understand our practices regarding your information and how we will treat it. This notice also tells you about your privacy rights and how data protection rules work to protect everyone.
- BRONZEWALL DIGITAL SOLUTIONS LIMITED is the Controller of your personal data unless otherwise stated below. Our postal address is: 7, Oredola Oloto Street, Ajao Estate, Isolo, Lagos State, Nigeria. The term “us” or “we” refers to CommunityRide as a product of BRONZEWALL DIGITAL SOLUTIONS LIMITED, a private limited company incorporated and registered under the laws of the Federal Republic of Nigeria with RC No.7346647.
- We have nominated a Data Protection Officer, and you can contact him/her at compliance@comuride.com
- The term “you” or “your” refers to the passenger or rider who requests, hires and/or receives a transportation service through their CommunityRide app account.
Personal Data We Collect
We collect information about you when you use the CommunityRide App, including:
Contact Details:
Information you provide to us when you register for an account, such as your name, email address, and phone number.Geo-location:
Information about your rides, including pickup and drop-off locations.Gadget Data:
Information about your device, such as your IP address, device type, and browser type.Cookies:
Information collected through cookies and similar tracking technologies.Payment information:
Like the amount charged and the payment card used.Communication and correspondence records:
Such as when you engage with our in-app chat, or speak with our customer service agents.
How We Use Your Information
We use the information we collect about you to:
Provide and improve the CommunityRide App;
Communicate with you about the app and your account;
Personalize your experience on the app;
Analyze usage of the app and trends.
Purpose of the processing
We process your personal data so we can provide you with one or more of our transportation services.
Legal Basis
We are allowed to use personal information in the ways described above if we have a proper reason to do so. We always make sure we have a good reason for doing anything with your data.
Entry into and performance of the contract (incl., provision of services):
Personal data is generally processed in order to provide the services contracted through the CommunityRide app with you. This means that to give you the service we promised you, and to meet our terms and conditions, we’ll process your personal data to meet those obligations.Legitimate interest:
We generally in other circumstances process your personal data relying on legitimate interest grounds, if we have concluded a legitimate interest assessment. Legitimate interests include our commercial interests in providing an innovative, personalised, safe and profitable service to our passengers and partners, unless those interests are overridden by other interests.
Information Sharing
We may share your information with third parties, including:
Service providers who help us operate the CommunityRide App;
Law enforcement or other government authorities if required by law or to protect our rights or the rights of others.
Your Choices
You can control certain information we collect about you through your account settings or by contacting us. You can also opt out of receiving promotional communications from us.
Data Security
We take reasonable measures kto protect your information from unauthorized access, disclosure, alteration, or destruction.
Children's Privacy
The CommunityRide App is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at compliance@comuride.com.
Changes to Privacy Policy
We reserve the right to modify or update our Privacy Policy at any time, and such changes will be effective immediately upon posting to the CommunityRide App. Your continued use of the app after any such changes constitutes your acceptance of the revised Privacy Policy.
Your rights and controls
We want you to stay in control of your personal data.
Processors
We partnered with the following entities who process your personal data on our behalf.